Water Agencies

Conservation & customer service are prioritites.

Water Agency Professionals:

Undetected RUNNING TOILETS are the #1 cause of
your connected customers’ high-water bills

  • A ONE-OFF HIGH WATER BILL is almost always due to a running toilet, which is why dye tabs and water audits almost never identify a running toilet as the culprit.
  • IF your connected customers KNOW that their toilet is running, they WILL correct the problem.
  • Most people often DON’T UNDERSTAND that a running toilet IS a MAJOR PROBLEM
  • AND, running toilets are almost always REPEAT OFFENDERS.
  • So, when their toilets run again (and they will), the LeakAlertor 6000 will let them know almost immediately, audibly telling YOUR CONNECTED CUSTOMERS that they need to “Jiggle the Handle” before they leave the bathroom.

For more detailed information about how the LeakAlertor 6000 can start helping your connected customers identify the REAL undetected cause of their high-water bills while decreasing complaint calls to your Customer Service, click here!

Getting the LeakAlertor to your customers means
MORE WATER CONSERVED and FEWER CUSTOMER SERVICE CALLS

Why are we talking about running toilets? Aren’t leaking flappers the biggest water wasters? Even the EPA says 50 to 200 gallons per day, right?
Yes, they do, and a badly leaking flapper can waste a lot of water (200 gallons per day). But think about these numbers: at 4.5 gallons per minute, a wide-open flapper will take less than one hour to waste as much water as a badly leaking flapper does in an entire day! And if a wide open flapper goes undetected for just one day, it can waste 6,500 gallons of water.

Why hasn’t anybody talked about running toilets before?
Before the 6000 was developed, no one actually knew how often undetected running toilets occurred … and quite frankly, we didn’t know, either. Once the 6000 started shipping, we discovered running toilets happen so frequently, and repeatedly, that they were responsible for more high-water bills than all other indoor water losses causes combined. (For more detailed information about how feedback from property managers helped guide our research, please contact us.)

But can’t a customer fix their own running toilet (wide-open flapper)? What do they need a LeakAlertor 6000 for?
They absolutely can… once they realize the toilet is running, most customers will “Jiggle the Handle” to close the flapper. But, many times customers don’t know that their toilet is running, for a variety of reasons (Here’s a list of just a few). The LeakAlertor 6000 solves this problem! Customers are audibly and visually alerted when a wide open flapper is detected, often before they leave the bathroom, which saves money and conserves water.

How have other water agencies used the LeakAlertor 6000?
We’ve worked with multiple agencies over the years across the United States. The most direct way of using the LeakAlertor 6000 is for units to be handed out at water conservation events as a promotional item for your customers to use. Some agencies’ customer service department give them away to their customers who have high water bills. Agencies have also incorporated the 6000 as part of customer care and/or home visits and inspections. More recently, agencies have started to introduce the 6000 to the property managers and hotels in their district as a method to reduce their water consumption. We have also started a rebate program; we establish a coupon code specifically for your customers, they purchase units online and receive $5 off the price of every LeakAlertor 6000 purchased, plus free shipping and handling on their entire order.

How will the LeakAlertor 6000 help my agency?
The LeakAlertor 6000 can assist water agencies in helping customers conserve water. When your customers use the LeakAlertor, they can reduce the volume of water uses, reducing treatment and transport costs to the home and reduce the amount of water introduced into the wastewater treatment system. This means longer-lasting infrastructure for your agency. Additionally, because customers are less likely to receive an unexpected high water bill, this reduces the number of calls to your service department.

How do I get more information about the LeakAlertor 6000?
We’ve created a series of videos to help demonstrate the simple installation and operation of the LeakAlertor. The videos are on the Support Page here. These videos should answer all of your questions. If you have additional questions about the operation of the units, questions about how other agencies are using units to aid their customers, or would like to start a rebate program, please contact us. Finally, if you need to see a LeakAlertor in action, we offer discounted pricing on samples to water agencies.

Contact us:

•   Call 1 (877) LEAKALERTOR (877 532-5253),
•   Email us (ernie.howard@nth-solutions.com) or,
•   Submit a request here.

Which Customer Concern Do You Have?

A customer’s first response to receiving an unexpected high water bill is to call the service department and ask for an adjustment, or have someone come out to fix a problem with the meter.  In reality, the most common cause of their high water bill is a leaking toilet, and they’re just not aware of the leak.

LeakAlertor can help!!
See Conservation Kit, Promotional Item, and Field Service programs below.

Reducing Customer Calls

A customer’s first response to receiving an unexpected high water bill is to call the service department and ask for an adjustment, or have someone come out to fix a problem with the meter.  In reality, the most common cause of their high water bill is a leaking toilet, and they’re just not aware of the leak.

LeakAlertor can help!!
See Conservation Kit, Promotional Item, and Field Service programs below.

Improving Customer Service

Good customer service means providing customers with water, accurate monthly bills, and timely solutions to potential problems. Excellent customer service goes beyond that; it means partnering with the customer so you can anticipate what they’ll need, and offering solutions to problems (customers don’t even know they have) before they even happen.

LeakAlertor can help!
See Field Service, Conservation Kit, Rebate, & Customer Service programs below.

Educating Customers

Whether you’re just starting a conservation program or looking to give your current program a boost, communication is key. Informing your customers and providing the necessary tools to reduce their water usage are key elements to a successful conservation/education program.

LeakAlertor can help!!
See CII, Rebate, Field Service, and Conservation Kit programs below.

LeakAlertor can help through these programs.

(Hover on an icon below)

  • Icon for Conservation Kit
  • CII Icon
  • Icon for Promotional Item
  • Icon for Field Service
  • Rebate Icon

Makes a great addition to any Conservation or Water Audit Kit you already have in place.

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We can help.

Are you looking for ways to reduce your high water bill calls?
Are customers calling to ask you questions about their toilet?
Looking to refresh your conservation effort?

We got this.

Customer Service Icon

We can work with your Customer Service Department to support these initiatives.

Interested in more details?

Why don’t dye tablets work?

Learn more about the LeakAlertor through our video links:

Installing the LeakAlertor

Testing LeakAlertor Model #6000

 

Alerts Explained

How to Simulate a Leak

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Your customers need Easy. Quick. No tools.

We Understand.

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Looking for a sample to evaluate?

The LeakAlertor 6000 Evaluation Kit Includes:

  • LA 6000 LeakAlertor Unit
  • Instructions for Testing & Evaluating

*There is a $75 deposit for the Evaluation Kit. Return the Leak Simulator within 30 days of receipt for a refund of the deposit. Feel free to keep the LeakAlertor unit for further evaluation.